AGREEMENT
Welcome to Surplus Ink and Toner (referred to as "Company" or "Site"). By using this Site, you agree to comply with these Terms and Conditions. If you're dissatisfied with any aspect, your sole remedy is to discontinue use. Company reserves the right to modify these Terms without prior notice, and continued use of the Site constitutes acceptance of any changes.
PRIVACY
Please review our Privacy Policy to understand our practices regarding personal information.
COMMUNICATIONS
By using our Site or purchasing products, you consent to receive communications electronically from us, including updates, notices, and agreements, satisfying any legal writing requirement.
ELIGIBILITY
Users must be 18 years or older, or supervised by a parent/guardian, to use our Site or purchase products. Any information provided by users must be accurate, and failure to comply with this or any misleading information may result in termination of your account.
ORDER AND PAYMENT TERMS
By placing an order, you agree to our Terms and accept payment methods such as Visa, MasterCard, Discover, and American Express. Orders are subject to our acceptance and may be canceled at our discretion.
SHIPPING
We aim to ship orders within 1-2 days of processing, though delivery times may vary. Product availability may be limited, and title transfers upon shipment. Free shipping, if offered, applies only within the United States.
RETURN, REFUNDS, AND EXCHANGES
To return any product, you must first contact us for an RMA number. Exchanges for defective products are allowed within 6 months. Refunds for non-defective products may incur a restocking fee, and no returns will be accepted without an RMA number. Return shipping fees are the responsibility of the customer.
WARRANTY
Our products are warranted to be free from defects in materials and workmanship for six months from the date of shipment, covering normal use. Misuse, abuse, and failure to follow instructions void the warranty.
LIMITATION OF LIABILITY
Company is not liable for any indirect, incidental, or consequential damages arising from the use of the Site or products. Any claims must be initiated within one year.