Call: 833-438-4657

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Shipping Policy

Shipping Information for Surplus Ink and Toner

At Surplus Ink and Toner, we strive to process and ship your orders promptly. Please review the following shipping details:

  1. Order Cut-Off Time:
  • Orders placed before 3:00 PM Pacific Time (Los Angeles Time Zone) will begin processing the same business day.
  1. Order Processing Time:
  • Orders are typically processed within 1-2 business days, provided there are no issues with the order or payment.
  1. Shipping Carriers and Methods:
  • We use USPS, UPS, and FedEx for domestic shipping.
  • For international shipping, we exclusively use FedEx.
  1. Delivery Time:
  • Delivery times vary depending on the carrier and the shipping method selected at checkout.
  • Estimated delivery times will be provided at checkout based on your chosen shipping method.
  1. Additional Information:
  • Business days do not include weekends or holidays.
  • You will receive a confirmation email with tracking information once your order has shipped.

For any questions or concerns about shipping, please contact our customer service team. We’re here to help!

Phone: 833-438-4657

Email: Sales@surplusinkandtoner.com

Business Hours:

Monday – Friday: 8:00 AM – 4:30 PM

Saturday: Closed

Sunday: Closed

Location:

20724 Lassen St, Chatsworth, CA 91311